Salesforce Consulting Services

I covered wide topics on this website but my primary focus is to share my experience on Salesforce Technology and help organizations who are using Salesforce or planning to implement Salesforce. I am passionate about Salesforce Technology and helping the community to improve the state of the world. I want to dedicate my life to learn everything related to Salesforce and use these learnings to help multiple organizations at very optimal cost. We do not charge unless we deliver promised services to you. Most of the time, we work on fixed scope of work but flexible to work on hourly basis based on your need.

Our Salesforce consulting services are aimed to implement Salesforce and provide post implementation support at very optimal cost. We are small business owners and apply our CRM consulting experience to help the different small organizations. As a small business owner, we understand the growing pain of any start up or small organization so our mission is to help small business organizations and provide best services at optimal cost.

We take care of the entire development and administration support of your Salesforce solution or handle certain support functions, according to your needs.

Administration support

Daily administration. We configure a Salesforce solution on users’ request, e.g., set up workflows, configure custom reports, and install apps to ensure the continuity of Salesforce-supported business operations.

Data administration. We upload data in a Salesforce solution, cleanse data, set up duplicate and validation rules, etc.

24/7 System monitoring. We quickly identify and fix errors in Salesforce performance, which helps to prevent critical performance issues.

Monthly health checks. We check a Salesforce solution for inefficiencies and spot which features/processes require optimization.

User help desk. We support a Salesforce solution’s users from answering questions about issues, like system unavailability to issues affecting many users.

Development support

Troubleshooting. We promptly react to complex performance/security/other Salesforce issues, which need to be fixed on the code level

System evolution. We implement enhancements, including substantial ones, to a Salesforce solution according to change requests and modify default functionality quickly and with no impact to current business operations in Salesforce.

Data Migration from legacy CRM or other system

We smoothly migrate your data into the new Salesforce solution without data loss or corruption, system downtime and impact on your business processes. Due to analyzing and structuring your legacy data before the migration, the data remains well-structured and ready to use as soon as it is migrated. To further support data quality after its migration, we develop rules of data structuring (for instance, duplicate rules).

Launch and Post-launch Support after Salesforce Implementation

After we create a custom Salesforce-based solution in the development environment and QA engineers test it, the solution is migrated to the UAT (User Acceptance Testing) environment where the representatives of the customer company can try the solution’s functionality and make sure it works as required. If the customer accepts the project, we launch the new Salesforce solution to the production environment and make it available to the customer’s employees.

We provide on-demand after-launch support services at the beginning of the Salesforce usage (for instance, during the first 3 months after launch). These services allow tuning features and taking measures to increase user adoption in addition to user training (consult on any Salesforce-related issues, provide release notes, etc.).